Shipping and Returns
As my lovely wife says, I do change my mind and I do make mistakes (too often according to her) thus you can change your mind as well. You may return new, unopened items within 30 days of delivery for a full refund.
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If you choose the wrong color, size, didn't read the description or changed your mind, you pay for the return - we can negotiate that though :)
You should expect to receive your refund within days after we receive the item back. When you return the item please use a tracking service, it will cost you a few more dollars but it makes sure the carrier delivers the item correctly. They do make mistakes too. In any case, send us the tracking information and we’ll follow up with the refund information and confirmation from the payment system you used (PayPal, Amazon Pay etc.).
If you return a used or open item, we’ll accept the return and will negotiate with you the refund amount.
If you need to return an item, please Contact us or use Facebook with your order number and details about the product you would like to return. we will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world, We have family in Europe, Africa, Brazil, we am used to ship anywhere. As soon as FedEx ships to the moon, we should be able to do it as well.
Note, that there are restrictions on some products, and some products cannot be shipped to international destinations. We know but it’s not yet 100% free trade and we must comply with international laws.
@ My Small Store, we hate paying for shipping and we suppose it’s the same for you so most of the items are free shipping to the 48 continental sates – Shipping cost to Alaska, Hawaii and Puerto Rico are extremely high and you might not see an option to have free shipping there.
International shipping is available, contact us first for a manual checkout and you will be responsible for the import taxes – in some cases they are crazy high like for Brazil which can reach 100% of the item cost and shipping.
When you place an order, we will ship the next business day. Depending on the shipping provider, you will receive an email when the order is received, when it ships and when it arrives. In most cases you won’t be able to request and pay for expedited shipping (i.e. overnight) just because we say so and we think it’s way too expensive.
Please also note that items ship from warehouse where the items are stored, some are next door, some are in a different state and even abroad (yet they ship quite fast as we use DHL Express - about 3 to 5 business days maximum).
Nobody reads Return Policy and Shipping information. Do you? if yes, let me know by Contacting us and I’ll give you a 10% discount coupon.