Effective Date: March 10, 2026

Thank you for shopping at MySmall.Store! We are a small, family-oriented online boutique specializing in affordable women’s fashion (including handbags, totes, and accessories) and natural/organic skincare products.

Processing Time

  • All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
  • Orders placed on weekends or holidays will be processed on the next business day.
  • During peak seasons or promotional periods, processing may take up to 5 business days. We will notify you if there is any delay.

Shipping Methods & Delivery Times

We ship via USPS (United States Postal Service) and occasionally UPS for larger or expedited orders.

Domestic Shipping (United States):

  • Standard Shipping: 3–7 business days after processing.
  • Expedited Shipping: 2–4 business days (available at checkout for an additional fee).
  • Free Standard Shipping on all orders over $75 (automatically applied at checkout).

International Shipping:

  • We ship to select countries (including Canada, Mexico, Brazil, Japan, and many others in Europe, Latin America, and Asia).
  • Delivery times typically range from 7–21 business days, depending on destination and customs processing.
  • International orders may incur additional customs duties, taxes, and import fees, which are the responsibility of the buyer. MySmall.Store is not responsible for these charges.

Shipping Costs

Shipping rates are calculated at checkout based on weight, dimensions, and destination. We strive to keep costs as low as possible while ensuring safe delivery.

Order Tracking

  • You will receive a tracking number via email as soon as your order ships.
  • Track your package directly through USPS, UPS, or the link provided in your shipping confirmation email.

Shipping Address & Changes

  • Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • Address changes after an order has shipped may incur additional fees.

Lost, Damaged, or Delayed Packages

  • If your package is lost or damaged during transit, please contact us within 30 days of the expected delivery date with your order number and tracking information.
  • We will work with the carrier to file a claim and arrange a replacement or refund as appropriate.
  • For significant delays (beyond estimated delivery window), please reach out and we will do our best to resolve the issue promptly.

Holiday & Peak Season Shipping

During busy periods (e.g., holidays, Black Friday, or major sales), delivery times may be longer than usual. We recommend placing orders early to ensure timely arrival.

Questions?

If you have any questions about shipping, please contact us at [your email address] or through the contact form on MySmall.Store. We typically respond within 24–48 hours on business days.

We appreciate your support for our small business and the veterans we serve. Happy shopping!

This policy is subject to change. Please review it periodically for updates.

You can copy and paste this directly onto your website (e.g., as a new page or in the footer links). Let me know if you’d like any adjustments, such as specific carriers, free shipping thresholds, international restrictions, or a more formal/legal tone!